ERP & CRM

ERP business automation Implementing ERP is the ultimate step in achieving business change: its the automation of existing enterprise business…

ERP business automation
Implementing ERP is the ultimate step in achieving business change: its the automation of existing enterprise business process from a stove-piped confined approach to an integrated one-system model where all activities can be choreographed and implemented. A new ERP will require introducing a completely new set of re-engineered automated business processes that may profoundly alter the organization model of conducting business. This major undertaking to be conducted successfully requires extensive change managements such as:
-personnel training
-integrating and testing software
-interfacing with legacy systems
-customizing
-converting data
-follow up installation
ERP processes and activities
-security; role based access control
-extensible data dictionary
-reporting management(customized layout for financial reporting, products reporting)
-workflow management
-inventory management
-accounting system and general ledger
-accounts management
-manufacturing and production
-bill of materialize
-procurement management
-purchase and receiving
-shipping
-business and relationship account management
The Open Source ERP solution that we offers delivers flexibility, state of the art features,
security, an extensible open standard data model for process re-engineering and integration,
delivering performance out-of-the-box
Supply Chain Management (SCM)
Customer Relationship Management (CRM)
Financial Performance Analysis
Point of sale (POS) solution
Web Store
A strong candidate for a deployment scenario:
-clothing retail chain integrating a few stores in New York City where it maintains a corporate office and a small manufacturing facility that combines warehousing locally manufactured goods as well as products that are manufactured and shipped from three different overseas partners; located in India, Bangladesh and China.
The question is how to integrate the manufacturing/shipping/warehouse of partners products given that stores in NYC must be allowed to sell on-demand from the manufacturers at a premium?
Customer relationship Management
Organizations now have solid performance and stability record upon which to build the foundation of their business process. Integrating a CRM platform with existing infrastructure and services is carried out through LDAP. Customer relationship Manager provide:
- company portal
- web email client generally supporting IMAP or POP servers
- calendar
- address book
- task manager
- forum/discussion
- project management
- collaborative information management platform (wiki)
- bookmarks
- company news/announcement systems
- knowledge management/repository
- integrated workflow /productivity management