Unified Communications Platform
Organizations now have solid performance and stability record upon which to build the foundation of their business process. Integrating a CRM platform with existing infrastructure and services is carried out through LDAP. Customer relationship Manager provide:
- company portal
- web email client generally supporting IMAP or POP servers
- calendar
- address book
- task manager
- forum/discussion
- project management
- collaborative information management platform (wiki)
- bookmarks
- company news/announcement systems
- knowledge management/repository
- integrated workflow /productivity management
Building an Enterprise VoIP telephony system
-phone extensions with softphones
-connecting to real analog phone lines
-creating a digital receptionist
-recorded custom prompts
-call transfers
-voicemail
-conferencing
-connecting remote users
SOGo-Scalable Open Groupware
SOGo is a very advanced open source open standards-based groupware solution that integrates seamlessly with iPhone and Blackberry along with desktops clients such as:
-Apple Address Book
-Apple iCal3 and 4
-Microsoft Outlook
-Mozilla Thunderbird
etc..
Because SOGo integrates well with existing Linux based infrastructure (LDAP, MySQL, Apache HTTP, IMAP server etc…) it offers both flexibility and strength every enterprise environments.
JABBER Enterprise Instant Messaging System
Jabber is an open source implementation of Extensible Messaging and Presence Protocol (XMPP), a communication protocol with near real-time instant messaging capability. Additional features provide presence information and contact list maintenance. It is a cost effective solution built with scalability and robustness for various enterprise needs.
